What We Collect and Why We Hold It
We collect the information you submit when opening your account — your name, contact details, and the e-wallet identifier you use for deposits and withdrawals. When you top up via DANA, OVO, or GoPay, we log the transaction reference and amount so we can match your
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balance correctly and resolve any dispute quickly. We also collect device data — browser type, IP address, session timestamps — to detect unusual login activity and protect your account from unauthorised access. Cookies help us remember your session state so you do not have to log
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in repeatedly on the same device. We do not sell your data to third parties. We share it only with payment processors handling your DANA, OVO, or GoPay transactions, and with identity verification services where local regulation requires a check before a withdrawal clears. Data is
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retained for as long as your account remains active and for the period required by applicable law after closure. You may request a copy of the data we hold, ask us to correct inaccurate records, or request deletion where permitted. All such requests are handled through
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our support channel. Access to our platform and the application of this policy depends on local law and is available in eligible regions only.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.